Our Working Standards

Child visitation monitoring is not a regulated profession. Thus, we ask our independent monitors to strictly adhere to the judicial code policy and provide ethical monitoring of court-ordered cases involving at-risk children. 
 
We are governed by the guidelines for Supervised Visitation by the California Judicial Council. Each of our contracted and independent professional monitors is thoroughly trained in accordance with the Administrative Office of the Court’s Standards of Practice, Section 5.20, and Family Code Section 3200.5.

All of our monitors have received training on the following:

* Child Abuse and Reporting mandates per Section 11166 of the Penal Code
* Child Development
* Domestic Violence
* Substance Abuse
* Conflict Resolution

Our professional independent monitors also receive ongoing and continuing education, training, and updates on the new codes and procedures in the field of supervised visitation. In addition, each professional monitor has a background clearance from Trustline, and most have CPR/ Medical Fragile training.

All supervised visits are documented as Activity Reports of Visits and cost $50.00 per report. However, there is no charge when the minor’s counsel or social worker is paying a visit. 
 
A summary of reports called Declaration costs $300.00, and must be requested and paid for at least 10 days in advance. Otherwise, the fee will be doubled. Each declaration is signed under the “Penalty of Perjury.”

Our trained monitors have diverse experiences in various fields, including law enforcement, social work, and childcare. We also have Spanish-speaking monitors, as we welcome the opportunity to earn your trust and deliver the best service in supervised visitation monitoring regardless of the language used.

For supervised visitation monitoring, please contact us by phone or through our contact page. We will get back to you with a schedule for an intake appointment, with the parents scheduled at different times. 
 
At the intake interview, you will need to bring a copy of your recent court order/restraining order, a picture of your child, and the intake fee. You will be asked to explain your concerns about the case and complete our Intake and Guideline forms. Afterward, you will be informed about the monitoring procedures and get scheduled for your first supervised visitation.

During the supervised visitation, the professional monitor will remain within sight and hearing of the child at all times. He/she will enforce the supervised visits in accordance with the Uniform Standards of Practice 5.20. An activity report will be prepared after each visitation, and a declaration will be prepared upon request.

The monitored parent may choose the location for the supervised visits, but the first one should be in a public place. If there are no restrictions on the court order, the outings can include activities such as going to the movies, visiting the park, eating meals at a restaurant, visiting an amusement park, or spending time at home.

There will be no talking about the case or the other parent during the supervised visitations. In addition, the parents will have no contact with each other when the child is being exchanged.

The monitored parent may take the child wherever he/she wishes. Commonly approved places include Chuck E. Cheese, the park, movies, the mall, or a monitored residence. An Activity Report is completed after each visit.